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Which of the following statements is true of service facilities? Select one: a. They store their services as physical inventory. b. They need to be in close proximity to customers. c. They rely more on hard technology than soft technology to perform work. d. They require employees with stronger technical skills than behavioral skills.

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Answer:  Option B

Explanation: Service facilities refers to those companies that have business of providing services such as emergency medical care, automobile repair etc.

These firms belongs to service industry in which every customer might need a little bit different work from the others. Thus, in order to know their customers specific wants and preference they must have a close relationship with them.

Hence from the above we can conclude that the right option is B.

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