Jorge Ortega has been using a 10 percent capacity​ cushion, servicing 60 customers an hour. There is a good deal of customer​contact, and customer service has been poor due to random fluctuations in demand. If he increases his capacity cushion to​20%, what will be the new capacity​ requirement?

A. 60

B. 75

C. 80

D. 67

Respuesta :

Answer:

B. 75

Explanation:

new capacity requirement

= number of customers/(total capacity - capacity cushion)

= 60/(100% - 20%)

= 60/80%

= 75

Therefore, The new capacity requirement is 75.